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The strange history of pristine gas station bathrooms

The Ford Model T at a filling station in 1910. Early gas stations were often in shabby condition.

In fact, oil giants’ gas station ads in the early and mid-20th century assured travelers that their bathrooms were as clean as those in drivers’ own homes.

Texaco, Gulf, Shell, Sunoco, Esso, Phillips and other companies plastered billboards on roads, ran color ads in national magazines and created catchy slogans such as “Registered Rest Rooms” and “Clean Restroom Crusade” to highlight their facilities. The companies battled to surpass each others’ bathrooms, with some companies even sending out “White Patrol” and “Highway Hostess” teams to inspect and certify them.

Companies tried to make their bathrooms feel more like home in response to the growing number of women who were driving and traveling around the country. By 1928, women bought half of gas stations’ fuel that year, according to an industry journal.

Oil companies believed women would be the ones deciding where to stop with their families, even if they weren’t driving, said Susan Spellman, a historian at Miami University who wrote her thesis on how women influenced the development of gas stations.

“She will remember the dirty rest room and avoid the station on her next trip,” read a 1938 article in trade journal National Petroleum News with the headline “Women Shun Dirty Stations.”

At the same time, companies’ efforts excluded Black women and men, who were barred from using these restrooms in the segregated South and were not a focus for these companies in the North until the 1950s and 1960s.
The development of the interstate highway system and the rise of self-service marked the end of clean gas station bathrooms’ heyday.

Appealing to women

At the turn of the 20th century, automobile drivers would pull into a blacksmith shop, a hardware store or a pharmacy to purchase a tin can of gasoline.

But the mass adoption of cars, development of roads and the introduction of the hand-operated gas pump around 1910 led to a proliferation of curbside gas stations.

By 1920, there were 15,000 filling stations in the United States. Many of these stations, however, were in shabby condition and their designs and services were an afterthought.

As competition for customers grew in the 1920s and 1930s, companies found they needed ways to separate their stations beyond the indistinguishable gasoline brand they sold. They began focusing on service and amenities.

They sought to attract customers by building homey, cottage-style buildings, adding courteous station attendants in uniforms, and offering an array of services and…

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