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Deere gives farmers long-sought ability to repair their own tractors

Deere gives farmers long-sought ability to repair their own tractors



Washington
CNN
 — 

US farmers will have the right to repair tractors and other agricultural equipment from John Deere without having to use the manufacturer’s own parts and facilities, under an agreement the company signed Sunday with farm industry representatives.

The agreement marks a major victory for farmer and consumer advocacy groups, who have complained for years about the repair limitations Deere has imposed on its products and technology, from software locks to requirements to use official dealers for repairs. The restrictions have inspired multiple lawsuits against the company and created a high-profile public relations headache in which farmers have accused Deere of interfering with their ability to plant and harvest crops on a timely basis.

The memorandum of understanding with the American Farm Bureau Federation (AFBF) gives farmers access to the same Deere documentation, data and diagnostic tools used by the company’s authorized repair shops. Farmers will be able to diagnose and fix broken down equipment on their own or by choosing an independent repair facility, which will also have access to the proprietary tools and data on the same fair and reasonable terms, according to the MOU.

In exchange, AFBF officials agreed not to push for state or federal legislation promoting users’ right to repair products they’ve leased or purchased. Under the MOU, farmers and third-party repair shops may not disable on-board safety features or use their access to Deere’s technology to illegally copy the software controlling their equipment.

The voluntary deal safeguards Deere’s intellectual property while giving farmers more control of their own business, said Zippy Duvall, president of AFBF.

“A piece of equipment is a major investment,” Duvall said in a statement. “Farmers must have the freedom to choose where equipment is repaired, or to repair it themselves, to help control costs.”

John Deere’s SVP of agriculture and turf marketing, David Gilmore, said in a statement that the agreement reflects the “longstanding commitment Deere has made to ensure our customers have the diagnostic tools and information they need to make many repairs to their machines. We look forward to working alongside the American Farm Bureau and our customers in the months and years ahead to ensure farmers…

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