There are a variety of reasons why you could be locked out of your Facebook account. Such reasons can range from the mundane (forgetting your password) to the worst case scenario (being hacked or banned). Whatever the reason for being locked out of your Facebook account, there are different steps you can take to get back into your Facebook account.
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If you forgot your password
Unless you’ve got a reliable password manager, you’re likely to forget your password once in a while. In order to gain access to your Facebook account without remembering your password, you would need to follow the steps below:
Recovering your password on a desktop/laptop browser:
- Open your web browser and go to http://www.facebook.com/
- When prompted for login and password, click Forgot Password?
- Follow the prompts to enter your email address or phone number associated with your account.
- Facebook will email or text the email address or phone number associated with your account.
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Recovering your password on your mobile device:
- Open the Facebook app on your mobile device
- On the Facebook app’s login page, tap Forgot Password?
- On the next screen, enter your Mobile number associated with your Facebook account and click Continue.
- If a Facebook account associated with your mobile number exists, it’ll send a security code to that mobile number, which you would enter in the Enter code field.
- Select Continue for prompt to access your account
- If you don’t know or no longer have access to the mobile number associated with your Facebook account, select Try Another way, and you will be prompted to input other identifying information, such as your email address.
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If you’ve been hacked
If you’ve, unfortunately, been hacked, you have to follow different steps to access your account. Below are the steps to recover your account if your Facebook account has been hacked:
- Open a web browser and go to facebook.com/hacked then click My account is compromised and follow the instructions to recover your account.
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